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Sanibel Holiday has evolved over several decades as the premiere vacation rental boutique on Sanibel and Captiva Islands. Sanibel Holiday is exclusively a rental management company; we do not have a sales division.
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| HOUSEKEEPING & MAINTENANCE |
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Housekeeping
Sanibel Holiday’s housekeeping department schedules and supervises all property cleaning. We use privately owned local cleaning companies who are required to meet strict standards and procedures. Our cleaners are willing and able to meet special cleaning needs that some properties require.
Inspections
Our Inspectors perform bi-weekly absentee inspections of all properties in the Sanibel Holiday program. These inspections are provided as a complimentary service to our property owners. The inspections help us assure the quality of our housekeeping and maintenance contractors, and provide peace of mind for our property owners.
Maintenance
We provide extensive repair and cost tracking services for the maintenance of properties. When a repair or maintenance call is required, we will schedule the appropriate vendor for service and we will track:
- Who was in the unit
- When they were there
- What was the cost of the service
- Who requested the service
- Who performed the follow-up inspection
This information is available to you upon request.
Our cleaning and maintenance vendors provide 24-hour emergency service.
Insurance Claim Service
We will report and monitor any claims required by your property insurance carrier. If necessary, we will schedule and meet adjusters on your behalf.
Comment Cards
We encourage our guests to fill out and return our comment cards. The Director of Housekeeping & Maintenance reviews all comment cards upon receipt. Items of concern are addressed and rectified immediately, when possible. Once all work is completed and approved by the Director of Housekeeping and Maintenance. The comment card is placed in the Owners permanent file for future reference if necessary. In addition, a copy is forwarded to the owner for their review.
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