Your vacation is our business!
Relaxing. Refreshing. Rebounding. That's the kind of vacation you get when you rent from the professionals at Sanibel Holiday. You tell us what you want. We give you options. Lots of options.
The following Q&A section helps show how our experience, knowledge and expertise will give you the perfect worry-free – and surprise-free – vacation:
Q: How long have we been in the vacation rental business?
A: We have been exclusively renting properties for over 25 years on Sanibel and Captiva Islands.
Q: What are Reservation Specialists?
A: Friendly, trained, and knowledgeable staff ready to assist you in booking your vacation. Each Reservation Specialist is intimate with every unit in our rental program so that we can accurately and honestly recommend a property. Our goal is to find the “Best” fit for your group and for your budget.
Q: Where do the rental properties come from?
A: All properties are privately owned. Every unit needs to meet our high standards before they are accepted in our rental program. We will “fire” units that don’t adhere to our standards.
Q: What are your standard check-in procedures?
A: All properties provide keyless entry. You will receive an automated text message as soon as the property is ready or at 3PM, whichever is earliest. This text will provide a link to the property's guide book, as well as the keyless entry code, and directions on how to use your keyless lock.
Q: Are the units clean and do they have linens?
A: Our properties meet the highest standards for cleanliness and quality. Our linens are commercially sanitized and each unit is inspected prior to your arrival. Sanibel Holiday also provides a blanket for each bed that has been commercially laundered for your stay.
Q: If there is a problem who do we call?
A: We respond to problems immediately and are available 24/7 in the event of an emergency. We have aligned ourselves with licensed professionals to service our properties in a timely and professional manner.
Q: Do you offer Travel Insurance?
A: We do offer optional travel insurance and send the information when you book your travel plans. We highly recommend travel insurance as it protects our clients in the event of an unexpected cancellation due to an emergency situation.
If your questions are not answered, please don’t hesitate to call us. One of our Reservation Specialists is standing by to take your call today! 1-800-572-6423.